FAQ

Your finished digital file will be ready to print on a 18×24 inches canvas unless you specifically request something different. A “gallery wrap” file will be included with wide margins specifically for canvas prints.

Depends on the package you purchased. Primarily you’ll receive an email with a link to download the finished digital painting in a JPG format.

If you order one of our upgraded packages, then we’ll drop ship the items you purchased as well, and you will recieve them depending on your location and shipping choices.

Absolutely! You can print as many canvases as you would like with the final art work. An artist release will be included with your files to present to your printer of choice should you need it.

Although unlikely, that’s possible. We do minor revisions (colors or placement of objects, glitter floating and lives) and will limit that to two tries. Remember this is similar to commissioning a painting, and a lot of changes wouldn’t be possible once the artwork is completed.

If your flight isn’t what you dreamed of,we guarantee a complete refund if you agree to 1. Not use the artwork anywhere, such as social media or any print media. 2. Give us a complete release to use the artwork as needed.

We don’t want to be sued by the Mouse. However, if you happen to wear a like costume of a warrior monk from a faraway galaxy, we certainly can add a glow to your sword.

All magic takes time. Digital magical can take up to three weeks for the painting to be emailed, and additional time for shipping any physical goods you may order with your package.

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